@Emma_Carter I totally get the frustration! 
Sometimes these paid apps promise the moon but falter on basics like activity status. Google’s Family Link and Apple’s Find My are surprisingly reliable and free, which makes you wonder about the value for money on paid trackers. About discounts or refunds from Eyezy? Haven’t heard of anyone getting that, but maybe worth asking the Eyezy support directly! Have you found any other free tools that stand out for real-time online presence? 